Frequently Asked Questions
A Little About Us
Oui Chef is a monthly snail mail recipe club designed to bring a little French and American inspired joy to your mailbox.
Unlike scrolling past another recipe online, Oui Chef arrives as something you can hold in your hands, that helps make it a full moment — not just dinner, but an experience. The idea is simple: slow down, cook with intention, set the table, and enjoy the experience.
Oui Chef embraces the spirit of “snail mail” — a slower, more meaningful way to connect — bringing curated culinary inspiration to your home in a way that feels personal, tangible, and worth anticipating.
When Will I Receive My Mailer
If you would like to receive the Month of May 2026 Oui Chef mailer, please join us by April 27th. After the 27th, your subscription will begin the following month.
We will be moving to May 20th for the deadline for June’s mailing and for subsequent mailers thereafter.
Once it has been sent, U.S. deliveries usually arrive within 3–8 business days.
International deliveries typically arrive within 2–6 weeks, depending on destination and customs.
Occasionally, a letter finds its way back to us. We will resend it at the end of the month. If a mailer goes missing we will contact USPS on your behalf. If we are unable to resolve the issue we will refund you for the month.
If your mailer does not arrive, please email me, Kathy, at Chef@OuiChefCommunity.com
What If My Mailer Doesn't Arrive
What If My Address Changed?
Please email me, Kathy, at Chef@OuiChefCommunity.com
What If I Need to Cancel?
Please email me, Kathy, at Chef@OuiChefCommunity.com
International Countries
We ship to all countries except for those that are US sanctioned and those on the USPS restricted list.
